Shipping policy
SHIPPING POLICY
Processing Times
Orders are typically processed within 1–3 business days after payment confirmation.
During busy periods, promotions, or holidays, processing times may be slightly longer.
Delivery Times
Estimated delivery times within South Africa are up to 14 business days depending on your location and courier operations.
While many orders may arrive sooner, customers should allow up to 14 business days for delivery after dispatch.
Delivery times are estimates only and may vary due to courier delays, high order volumes, weather conditions, public holidays, or other factors beyond our control.
Power & Polish is not liable for any delays caused by third-party courier services or any circumstances outside of our reasonable control, including but not limited to logistics disruptions, weather events, or national service delays. Under our delivery policy, we are not liable for any delays in the delivery of orders once they have been dispatched.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location.
Free shipping promotions may apply from time to time.
Tracking Information
Once your order has been shipped, you will receive tracking information via email or SMS where available.
Incorrect Address Information
Customers are responsible for ensuring that delivery information is correct.
Power & Polish will not be responsible for delays or losses resulting from incorrect delivery details supplied by the customer.
Lost or Delayed Parcels
If your parcel is delayed or lost, please contact us at:
We will work with the courier company to assist in resolving the issue as quickly as possible.